FAQ2019-07-08T05:20:58-07:00
How do I contact online support?2019-07-08T05:30:46-07:00

You can submit a ticket for support and our CSRs will get back with you within 24-48 hours. http://support.madpeagames.com/

What if something appears to be glitching in a game?2019-07-08T05:30:30-07:00

Try relogging, many times it is a lag based issue.  If it is still glitching, please file a support ticket at http://support.madpeagames.com/.

What do I do if my HUD doesn’t attach?2019-07-08T05:30:11-07:00

Try going to another sim and attaching it there. Also try taking off some of your avatar attachments since there are a limited number of attachment points.   If that doesn’t work, please try a relog.

How do I get redelivery for a gifted item?2019-07-08T05:29:51-07:00

You can ask the person who purchased it for you to have it redelivered by them going to the redelivery at the front desk of the mainstore: http://maps.secondlife.com/secondlife/MadPea%20Mad%20City/47/177/34.

How do I get redelivery?2019-07-08T05:29:22-07:00

For items, click the redelivery sign at the front desk in the mainstore: http://maps.secondlife.com/secondlife/MadPea%20Mad%20City/47/177/34

What’s going on at Mad World?2019-07-08T05:28:56-07:00

A notecard giver at the main entrance will provide you with a list of all the things to see and do at Mad World.

What are MadPoints? How do I get them and where do I use them?2019-07-30T15:19:14-07:00

MadPoints is a MadPea currency exclusive to MadPea games and activities. MadPoints can be used for all kinds of fun things at the MadPea universe!

MadPoints can be used to purchase merchandise at the Main Store, the Home & Garden Store or the Warehouse. You can play games at Mad World, such as Spin & Win or Shoot & Win, to win prizes or more MadPoints. You can earn MadPoints by taking part in our activities, such as the Mad Summer ’19 Fishing Tournament, or you can purchase them from the MadPoints vendor.

MadPoints can be purchased with Linden Dollars from the MadPoint Dispensers at Mad World and come in the following increments:

  • L$100 – 400MP
  • L$250 – 1000MP
  • L$500 – 2000MP
  • L$1000 – 4000MP

MadPoints cannot be used for gacha, gift cards or to purchase game HUDs.

Is Mad World free to visit?2019-07-08T05:27:58-07:00

Yes, admission to Mad World is absolutely free. Most activities and rides at Mad World are free, however for booth games and activities where you can win Achievements and Prizes will cost MadPoints.

What is Mad World?2019-07-08T05:27:38-07:00

Mad World is the Biggest Theme Park in Second Life! Amazing rides, experiences, prizes, achievements and lots and lots of fun await you! Visit Mad Word, Main Entrance:   https://maps.secondlife.com/secondlife/MadPea/55/136/36

How do I get started on the games?2019-07-08T05:27:04-07:00

 

For many of our games we publish a “How To Play” blog post:

 

If we don’t have a “How to Play” post, you can ask for help in group chat.

What can I use my gift card on?2019-07-08T05:26:20-07:00

Gift Cards can be used on merchandise in our stores, excluding game HUDS, gachas, and Premium membership.

Do you accept game ideas and concepts?2019-07-08T05:26:02-07:00

No, we don’t accept game ideas or concepts at this time.

What if I have feedback or suggestions?2019-07-08T05:25:45-07:00

There is a mailbox for feedback and suggestions on the mainstore, http://maps.secondlife.com/secondlife/MadPea%20Mad%20City/56/167/33

Is there a way to exchange gachas?2019-07-08T05:25:27-07:00

Inside your boxes there will be a notecard with information on exchanging your gacha if that set can be exchanged. You can also check for our gacha exchange machines at Mad City: http://maps.secondlife.com/secondlife/MadPea%20Mad%20City/9/134/33

May I continue a game where I let off if I need to leave it?2019-07-08T05:25:04-07:00

Yes, our HUD system saves your game where you left off and with your achievements.

I’m stuck on part of a game and need a clue! How do I get help?2019-07-08T05:24:25-07:00

You can ask for help in either the MadPea or MadPea Premium group, Just remember to not post spoilers, ask for help in the current game or hunt you are in.

Does MadPea have social media?2019-07-08T05:24:05-07:00

Yes! You can follow our social media to keep up to date with what’s going on at MadPea as well as sneak peeks, contests, and giveaways!

Where can I find out what’s going on at MadPea right now?2019-07-08T05:22:50-07:00

You can find out what’s going on at MadPea, on the website, http://www.madpeagames.com/, and on the monthly notecard that is sent to the groups.  Additionally, there is a notecard giver at Mad World, http://maps.secondlife.com/secondlife/MadPea/98/138/23,  that gives you all that is going on there as well.